Are you passionate about uncovering deep insights that drive impactful product decisions? We are seeking a talented Mid-level User Researcher to join our dynamic team.
In this role, you will work closely with our UX Research Lead, key stakeholders, and the wider Product & Engineering teams to drive evidence-based decision-making across our multi-sided business. You will have the opportunity to conduct research with a diverse group of users, including doctors, nurses, patients, and pharmacies, helping to shape the future of our products.
Day to day:
Key Responsibilities:
- Research Leadership: Conduct ongoing user research to inform product design and development, contributing to both discovery and delivery cycles.
- Workshop Facilitation: Assist in planning and facilitating collaborative workshops, such as co-design and discovery sessions, to generate actionable insights.
- Research Execution: Plan, deliver, and facilitate UX research activities using a mix of qualitative and quantitative methodologies. Synthesise findings into clear, actionable recommendations.
- Tools & Methodologies: Utilize a broad range of research tools and frameworks, such as Confluence, Jira, Optimal Workshop, Dovetail, Miro, and Figjam, to conduct and present research.
- Stakeholder Collaboration: Work closely with product teams, developers, and other stakeholders to ensure research findings are integrated into product development processes.
