Primary Location
QLD - Fortitude Valley
Job Description Summary
We are seeking an experienced and highly skilled Fibre Subject Matter Expert (SME) to join our team. The ideal candidate will provide expert technical support and guidance on fibre optic systems, with a focus on fault resolution, complex query handling, and process improvement. You will play a crucial role in supporting our field workforce, troubleshooting fibre-related issues, and ensuring the highest standards of service delivery.
About the Role
Key Responsibilities:
Technical Support: Serve as the primary escalation point for the field workforce, providing expert guidance on complex fibre-related queries, including fault finding and resolution.
Problem
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