Posted: 30/08/
30/09/
Job Type: Permanent - Full Time
Location: Heidelberg West, Melbourne
Job Category: Customer Service
We're searching for a dedicated Customer Service Representatives to join our team located in Heidelberg West and deliver outstanding service in every customer interaction.
Job Description
As a Customer Service Representative, you'll be the first point of contact for our valued customers. Your responsibilities will include:
Ensuring that our customers receive a seamless service experience that reflects our commitment to excellence.
Booking service work and adjusting job schedules as necessary to accommodate changing requirements.
Handling incoming calls, monitoring our shared mailbox, and taking appropriate actions to respond promptly and effectively.
Processing customer purchase orders for equipment, coordinating shipping, installations, and commissioning processes.
Supporting the wider
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