Job Advertisement:
Quality Auditor/ Organisation and Methods Analyst (Full-Time Position, 38 hours per week)
Employer: 24Care Pty Ltd, Australia
Location: Phillip ACT 2606
Salary: $75,000 - $85,000 plus Superannuation
About the Company:
24CARE Australia has been a leading registered NDIS provider in the Australian Capital Territory & Goulburn regions since 2020. We have built a rich legacy of creating a safe, nurturing, and welcoming environment for individuals in our community living with psycho-social, intellectual, or physical disabilities. Our proven track record of delivering high-quality services aligns with the standards set by the National Disability Insurance Scheme (NDIS). At 24CARE Australia, we are dedicated to empowering our participants to lead lives of inclusiveness, independence, and well-being.
Our mission is to provide each participant with tailored and personalized care that enables them to embrace and enjoy everyday life with comfort, ease, and self-love. Through compassionate support and individualized attention, we strive to enhance the quality of life for every person under our care, fostering a sense of belonging and empowerment within our community.
About the Position:
As a Quality Auditor at 24CARE Australia, you will play a crucial role in ensuring our services meet the highest standards of quality and compliance.
Your responsibilities will include:
1. Conducting regular audits of service delivery and operations to ensure compliance with NDIS requirements, company policies and procedures, and relevant legislation.
2. Formulating and suggesting changes to processes, workflows, job descriptions, and other organisational issues
3. Inspecting normal operating procedures and notifying of any deviations
4. Providing accurate and timely reporting on compliance issues and performance to management.
5. Delivering regular training and support to staff on policies and procedures to maintain high standards of care.
6. Researching and evaluating administrative and clerical processes, among others, through the use of current and future methodologies and procedures
7. Contributing to the execution of authorised suggestions, producing updated guides and procedures, and creating more paperwork
8. Establishing collaborative relationships with other departments and stakeholders to ensure the timely identification and resolution of compliance issues.
9. Documenting and evaluating the documentation, records, reports, manuals, and job descriptions of businesses' work processes.
10. Implementing corrective actions to address any issues identified through audits.
11. Evaluating adherence to industry quality standards, ensuring all aspects of care meet or exceed required benchmarks.
12. Demonstrating a commitment to 24CARE Australia’s quality framework and culture by participating in and promoting continual improvement activities.
Requirements:
• A strong understanding of NDIS requirements and relevant legislation.
• Experience in quality auditing within the healthcare or disability sector.
• Excellent analytical, communication, and report-writing skills.
• Ability to work collaboratively with various stakeholders and departments.
• Commitment to promoting a culture of quality and continuous improvement.
• Applicant must have minimum three years of Full-Time experience in this position.
• Minimum Qualification bachelor’s degree or higher degree.
• Sponsorship available for right candidate/applicant only.
• Preferable location of applicant- Inside Australia and Immediate start.
Why Join Us?
At 24CARE Australia, you will have the opportunity to be part of a team that makes a meaningful difference in the lives of individuals with disabilities. We offer a supportive work environment, competitive salary, and the chance to contribute to the continuous improvement of our services.
How to Apply:
If you are passionate about ensuring high-quality care and compliance in the disability sector and meet the above criteria, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Join us at 24CARE Australia, where your expertise will help empower others and make a lasting impact.
Quality Auditor/ Organisation and Methods Analyst (Full-Time Position, 38 hours per week)
Employer: 24Care Pty Ltd, Australia
Location: Phillip ACT 2606
Salary: $75,000 - $85,000 plus Superannuation
About the Company:
24CARE Australia has been a leading registered NDIS provider in the Australian Capital Territory & Goulburn regions since 2020. We have built a rich legacy of creating a safe, nurturing, and welcoming environment for individuals in our community living with psycho-social, intellectual, or physical disabilities. Our proven track record of delivering high-quality services aligns with the standards set by the National Disability Insurance Scheme (NDIS). At 24CARE Australia, we are dedicated to empowering our participants to lead lives of inclusiveness, independence, and well-being.
Our mission is to provide each participant with tailored and personalized care that enables them to embrace and enjoy everyday life with comfort, ease, and self-love. Through compassionate support and individualized attention, we strive to enhance the quality of life for every person under our care, fostering a sense of belonging and empowerment within our community.
About the Position:
As a Quality Auditor at 24CARE Australia, you will play a crucial role in ensuring our services meet the highest standards of quality and compliance.
Your responsibilities will include:
1. Conducting regular audits of service delivery and operations to ensure compliance with NDIS requirements, company policies and procedures, and relevant legislation.
2. Formulating and suggesting changes to processes, workflows, job descriptions, and other organisational issues
3. Inspecting normal operating procedures and notifying of any deviations
4. Providing accurate and timely reporting on compliance issues and performance to management.
5. Delivering regular training and support to staff on policies and procedures to maintain high standards of care.
6. Researching and evaluating administrative and clerical processes, among others, through the use of current and future methodologies and procedures
7. Contributing to the execution of authorised suggestions, producing updated guides and procedures, and creating more paperwork
8. Establishing collaborative relationships with other departments and stakeholders to ensure the timely identification and resolution of compliance issues.
9. Documenting and evaluating the documentation, records, reports, manuals, and job descriptions of businesses' work processes.
10. Implementing corrective actions to address any issues identified through audits.
11. Evaluating adherence to industry quality standards, ensuring all aspects of care meet or exceed required benchmarks.
12. Demonstrating a commitment to 24CARE Australia’s quality framework and culture by participating in and promoting continual improvement activities.
Requirements:
• A strong understanding of NDIS requirements and relevant legislation.
• Experience in quality auditing within the healthcare or disability sector.
• Excellent analytical, communication, and report-writing skills.
• Ability to work collaboratively with various stakeholders and departments.
• Commitment to promoting a culture of quality and continuous improvement.
• Applicant must have minimum three years of Full-Time experience in this position.
• Minimum Qualification bachelor’s degree or higher degree.
• Sponsorship available for right candidate/applicant only.
• Preferable location of applicant- Inside Australia and Immediate start.
Why Join Us?
At 24CARE Australia, you will have the opportunity to be part of a team that makes a meaningful difference in the lives of individuals with disabilities. We offer a supportive work environment, competitive salary, and the chance to contribute to the continuous improvement of our services.
How to Apply:
If you are passionate about ensuring high-quality care and compliance in the disability sector and meet the above criteria, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Join us at 24CARE Australia, where your expertise will help empower others and make a lasting impact.
