The Chief Operations Office (COO) supports the CBA Group in achieving business imperatives through the delivery of effective, efficient and continually improving operational processes. Core to the functions of the COO is a focus on customer. Every single process that we execute has a significant impact on customer experience.
The Bankwest Retail Lending Operations team (under Retail Operations) is dedicated to running, improving and transforming the processes that deliver products, services and productivity benefits to the Bankwest retail customers. Together, the Bankwest Retail Lending Operations team focus on providing an efficient and high quality service with a clear differentiation in meeting and exceeding our customers? needs.
The Bankwest Validations team is a large operational team (150 FTE) is responsible for the timely review and approval of all Bankwest home loan, personal loan and credit card applications. This includes customer on boarding & identification, verifying key information, reviewing ... Click here to view more detail / apply for Manager Workflow Optimisation
The Bankwest Retail Lending Operations team (under Retail Operations) is dedicated to running, improving and transforming the processes that deliver products, services and productivity benefits to the Bankwest retail customers. Together, the Bankwest Retail Lending Operations team focus on providing an efficient and high quality service with a clear differentiation in meeting and exceeding our customers? needs.
The Bankwest Validations team is a large operational team (150 FTE) is responsible for the timely review and approval of all Bankwest home loan, personal loan and credit card applications. This includes customer on boarding & identification, verifying key information, reviewing ... Click here to view more detail / apply for Manager Workflow Optimisation