First Focus is Australia's best mid-market Managed Service Provider, bar none (we just go nominated #1 for a 7th year running on CloudTango.net!). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.
We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.
We are looking for the best MSP-specialised Network Engineer in Sydney. Why would such a mythical creature consider coming to First Focus? What makes First Focus better than where you are today?
- We understand the challenges of technical specialists work with you and our clients to make sure you still get the time and the opportunity to train and develop
- We seek the best clients for our team to work with as well as the best people to support our clients
- We know that great networking specialist value different things to Service Desk - access to new technology, opportunities to perform more advanced work, great clients and peers
- We find and retain the best. Best Service Desk, best Project Engineers, best team!
Duties:
As a Network Engineer, you are responsible for the design and support of networking solutions and associated project delivery for First Focus and our clients.
The right person for this role will:
- Design, implement, maintain, and support our clients and First Focus’ growing network infrastructure. You will be part of a systems engineering team that is responsible for designing and supporting scalable, maintainable, highly available network architectures that meet client objectives and SLAs.
- Operational Network Management and monitoring for client networks.
- Routing, Switching and firewall deployment of networking technologies.
- Provide project support as required to deliver projects across multiple clients.
- Resolve network and service issues
- Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS, SD-WAN)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Desired Skills:
To perform this role, we are seeking most of the following experience:
- Solid network engineering experience
- Currently working for or have experience working for a Managed Service provider
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Experience with network technologies (i.e. Cisco Meraki, Fortinet, Fortigate, Unifi, Aruba, Palo Alto)
- Exposure to Routing, switching, Wireless networking, Firewalling and advanced network security, SD-WAN etc
- Cisco CCNA Routing and Switching certification (CCNP certification highly valued)
- Fortinet Certifications would be valuable as well so if you have these, let us know
- If you have MS Server, Storage and Backup experience it would be considered super awesome
- Excellent written and spoken English
First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:
- Compelling package that includes salary, training and flexible arrangements
- All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
- First Focus understands the importance of flexibility for a satisfying work-life balance
- ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
- Staff are encouraged to take advantage of our weekly internal training sessions and library
- Opportunities for personal and professional development with our FastTrack mentoring program
- We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
- Option of a Tesla company car as part of your ongoing employment package (conditions apply)
- Regular social events and a great team culture!
First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.
