Newly rebranded and refurbished The Sebel Sydney Martin Place situated at the heart of Sydney CBD, is looking for a Guest Service Agent to join their team in delivering Sebel signature service.
What will you be doing?
- Deliver service excellence, from check in to check out and everywhere in between with a ‘nothing is too hard’ attitude.
- Be the first point of contact for guests and visitors
- Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
- Answer all telephone calls in a professional manner according to brand standard
- Reconcile cashier floats at the completion of each shift.
- Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
