At BlueScope, we support you to build your expertise within a safe and positive team environment, always driven by Our Purpose – to create and inspire smart solutions in steel, to strengthen our communities for the future. Working with us is an opportunity to build skills and expertise in a culture of connection and care, where every action you take matters, making innovative products for our customers and communities.
The Opportunity
Orrcon Steel is looking for a Customer Service Officer in our Customer Service team based in Kewdale. Orrcon Steel is a manufacturer of steel tube and pipe and leading Australian steel distributor with nationally recognised brands.
This is a 24-month fixed term opportunity with the view for extension. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries.
When you join our team we offer a competitive remuneration package, including opportunity to earn bonus, flexibility for work/life balance as well as well-being and health initiatives including access to our Employee Assistance Provider, on-site car parking, and on-going training.
What Will You Do?
In this diverse role, you’ll be a key point of contact for our customers. You will:
- interact with our customers via phone and email, managing quotes and queries
- create sales opportunities through proactive selling
- prepare and enter customer orders into our operating system
- collaborate with internal stakeholders (marketing, warehouse, and sales departments) ensuring customer expectations and requirements are met or exceeded
More About You
As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy being busy and working in a supportive team environment. You'll bring:
- a strong customer focus with the ability to resolve issues effectively and efficiently
- excellent communication, negotiation and interpersonal skills
- a proactive approach in building constructive and effective relationships
- a commitment to your own safety and well-being while caring for others
Why BlueScope
As we continue to create strength for the future through our people, products and solutions, we want each and every day to be a chance to:
- make innovative products and solutions for our customers and communities
- learn and develop as you grow, working alongside industry specialists
- experience connection and care, and work collaboratively
- deliver work that matters and have your work valued.
At BlueScope, we offer work-life flexibility through our B-flex program. We are committed to fostering an inclusive work environment guided by our diversity and inclusion policy.We’re passionate about driving our 5 sustainability outcomes that matter most to our communities, including action on climate and our 2050 net zero goal.
It's an exciting time to be working with a vibrant, modern manufacturer of one of the world’s most amazing materials: steel. Together, we're creating strength for the future.
Applications close Thursday 5th September 2024.
