Job Description
The Company? Weldclass are an Australian owned and operated company founded in . With over 45 years of experience, Weldclass are a leading wholesale supplier of welding machines, accessories, and consumables. Weldclass products are sold by thousands of welding, tool, and industrial retailers across Australia, and beyond.
The Role A fantastic opportunity has arisen for a Technical Customer Care Officer to join the team based in Tamworth. The Technical Customer Care Officer plays a crucial role within the company delivering 'speed and confidence' to their customers. This role directly influences customer care, retention, and satisfaction.
This role will suit someone who has a genuine interest in the company products and is able to learn about how products are used by welders and tradespeople.
Position is based in Tamworth, NSW.
Key responsibilities include:
Manage all incoming calls and email enquiries
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