We are looking to appoint a Front Office Supervisor at our Oaks Melbourne on Collins Hotel on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.
About the role:
- Guide & support the team in providing outstanding guest welcoming and experiences
- Act as a role model, sharing your expertise and continually inspiring the team
- Ensure daily tasks are completed accurately and in a timely manner
- Conduct guest arrivals and departures
- Resolve & respond to guest complaints in a timely and professional manner
