- Lead and mentor a high-performing team, providing clear direction, guidance, and support to achieve experience team objectives.
- Manage the end-to-end design, development and execution of Lendi Group’s biennial partnership program inclusive of a revenue target.
- Cultivate and nurture relationships with new and existing key partners, stakeholders, and industry representatives to support Lendi Group’s experience vision.
- Support the Chief Product Officer and GM Lending and Third Party with key strategic initiatives and new lines of business as they relate to new or existing lender or business partners.
- Manage the end-to-end onboarding and offboarding of new and existing lenders and business partners including negotiating agreements which provide an acceptable return to the business, stakeholder engagement and roll out.
- Develop and implement the strategic partnerships plan to ensure a competitive lender panel is in place to meet customer and broker expectations.
- Manage a robust operating rhythm at a strategic and operational level to ensure mutual benefit is extracted with Lendi Group and its lender and business partners.
- Monitor and analyse performance metrics related to lender performance, identifying areas for improvement and implementing corrective actions as needed.
- Manage budget allocation for operating expenses including strategic partnership initiatives, optimising resource utilisation to achieve maximum impact and ROI.
- Support the event and broker engagement strategy as it relates to Lendi Group’s Partnership Program ensuring all events committed to lender partners are delivered on time and on budget.
- Maximise commercial outcomes of lending panel through commercial negotiations with lenders and partners
- Ensure compliance with regulatory requirements and industry standards, maintaining integrity and transparency in all activities.
- Drive a culture of continuous improvement within the Strategic Partnership team, fostering innovation, creativity, and excellence in execution.
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