- Join a team in a growth phase
- Lead the transition to a tiered service operations model
- Hybrid environment blending work from home and office based around doing the right work in the right place
About Us
Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.
We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.
Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.
About the Job
We are growing the P&C team at Rest and are looking for a Head of People & Culture (P&C) Operations and Work Health & Safety (WHS) to join our team. This is a key leadership role, reporting to the GM for People Solutions & Services and is responsible for ensuring operational efficiency and effectiveness within the People Solutions & Services team.
Your will focus on enhancing service delivery, elevating employee experiences, and driving improvements in process accuracy and productivity.
Operational Excellence & Service Delivery
- Lead the operations team to deliver the administration for all stages of the employee life cycle, including onboarding and offboarding procedures, changes to employment terms and terminations.
- Champion the implementation of an innovative tiered service model
- Lead the development and manage the execution of the tiered service model
Work Health, Safety and Wellbeing
- Align the WHS strategy with Rest's vision and operational goals.
- Ensure that all WHS policies reflect current legislation and industry best practices
- Oversee the design and implementation of targeted initiatives that address specific health and safety concerns
- Oversee the roll-out of programs such as ergonomic assessments, mental health support, emergency response training, and preventive health campaigns.
- Oversee the management and the administration of workers' compensation cases
- Ensure wellbeing policies, strategies, and practices within Rest nurture a culture centred around employee wellbeing.
Leadership
- Lead, mentor and coach the P&C Operations team
- Foster a collaborative team environment that encourages innovation, best practice sharing, and continuous learning.
- Define clear objectives for the team that support the overarching People & strategy
- Oversee the team's budget
