- Provide technical and sales services to customers and clients.
- Maintain up-to-date knowledge of products and services.
- Collaborate with the sales team to meet customer needs.
- Report customer complaints promptly to minimize dissatisfaction.
- Ensure we are the first choice for regional customers.
- Work with other departments for branch efficiency.
- Prepare customer quotations and complete sales invoicing.
- Respond to technical calls and provide product support.
- Advise customers verbally and via email, and transfer calls when needed.
- Stay updated on product changes and engage in product training.
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