The Senior Communications Adviser will play a critical role in supporting all Communications related activity across the relevant AFCA area. Reporting to the Manager of Strategic Communications, this role will manage and contribute to communication items to be delivered across various channels. You will be an experienced communications professional who has exceptional stakeholder engagement skills supporting all communications related activity for our Ombudsman portfolio. The Senior Communications Adviser will provide strategic communication and engagement advice, support and services to the business.
Typically, in this role you will:
- Provide strategic communication and engagement advice, support and services to the relevant AFCA area.
- Collaborate closely with senior management to develop and execute communications and engagement strategies, ensuring achievement of the desired positioning and branding.
- Partner with the business to understand key insights and advise on reasonable solutions.
- Manage and contribute to the production of communication items to be delivered to multiple stakeholders across various channels
- Produce material to inform AFCA employees about AFCA initiatives and empower them to respond to questions from external stakeholders.
- Collaborate closely with senior management to develop communications the achieve the aims of the corporate plan and other strategic initiatives of the organisation.
- Provide ongoing advice on communications and stakeholder engagement best practice to enhance AFCA’s current communications and develop new projects and channels.
- Manage the delivery of communications by coordinating production on time and on budget and seeking input from subject matter experts and stakeholders.
