Cleared ICT is partnering with a renowned global professional services company, and we are on the lookout for a dedicated Service Management Practitioner with a minimum Baseline security clearance. This permanent position & can be based in Canberra or Melbourne and offers a unique opportunity to make a significant impact in the field of IT service management. About the Role: As a Service Management Practitioner, you will play a crucial role in transforming how IT services are delivered to the business, ensuring service excellence. Your expertise will support the design and delivery of infrastructure projects, bringing both technology and business benefits to our clients. Key Responsibilities:
Design, deliver, and support service management processes, architecture, and technologies.
Leverage skills in service management strategy, operating model, process maturity assessment, and roadmap definition for process and tool implementation.
Focus on delivering solutions including Service
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