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Jobs in Australia   »   Jobs in Melbourne   »   Accounting / Auditing Job   »   Account Manager
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Account Manager

Jaywing

Jaywing company logo
Hi, we’re Jaywing.


We’re a talented bunch of creatives and developers, designers, content makers, strategists, and technologists: our difference is our strength. A unique blend of specialists that collaborate as one, constantly introducing new perspectives to the problems we solve.


We strive to deliver highly effective, intelligent work. We scrutinise insight, to find proof.
To create the best conditions for success. To take risks that aren't risky at all.
To leave nothing to chance.


And we’re on the hunt for a talented Account Manager (3+ years’ experience) to join our buzzing and flourishing team!


About the role:
The Account Manager will be responsible for managing key client relationships, strategically managing and leading internal teams and driving successful project delivery across the board. This includes developing and executing project plans, creative briefs, quotes etc managing third party production partners and navigating client requirements.


Who are we looking for?
Someone with a ‘can-do’ attitude, keen to get stuck into one of the agency’s largest creative and brand retainers and will take on ownership and delivery of the day-to-day!


As a great communicator, it is important that they know and understand how to listen and interrogate client briefs to get a clear and detailed understanding of the ask. They will know how to provide both a strategic and creative point of view at project onset and will be all over the project management too!
They will need to be a confident and clear leader, who’s able to lead internal creative briefings and client presentations to senior stakeholders. They will already have experience in managing projects that are primarily creative asset delivery across channel.


Day to day you’ll:
• Act as a problem solver and strategic thinker.
• Have a passion for and be excited by creative ideas!
• Work with people, and learn how to get the best out of people.
• Create confident documentation, including costings, briefs, scopes, and presentations.
• Work with internal teams to define scope and resource requirements of projects.
• Produce accurate timelines with clearly flagged milestones.
• Manage relationships well (internally and externally) finding the best solution possible Work with the client’s third-party agencies and suppliers to jointly scope, manage and deliver campaigns when appropriate.
• Assess the time and financial impact of changes and communicate these confidently to client when necessary.
• Stay up to date with industry trends and market competition, leveraging your deep industry knowledge to provide valuable insights to clients.


Key Relationships:
• Business Director
• Creative Team(s)
• Third Party Production Partners
• Client team (Marketing Manager level)


Knowledge & experience
• 3+ years’ experience in a brand or performance agency
• Strong communication and presentation skills
• Excellent project management skills
• Creative and production background


Behavioural Competencies
• Maintain a positive outlook and be a force for good in the team – even when faced with difficult problems.
• A solutions-focussed mindset.
• Detail-oriented and exceptional organizational skills
• Ability to communicate effectively with internal and external stakeholders of all levels and seniority
• Ability to remain calm under pressure.
• Have the ability to effectively manage expectations.
• Have a passion for making great creative!


In return we’ll give you:
• A commitment to develop you and your career aspirations.
• A no blame culture.
• A focus on diversity & inclusion, sustainability, and mental wellbeing.
• A hybrid working model
• A fully stocked beer and wine fridge, impromptu BBQ lunches, sporting comps, team social activities, and a cracking end of year party.
• Enviable benefits such as
o Remote working; work from another time zone for up to 8 weeks per year
o Birthday leave
o A wellbeing day each year


So, if you’re a passionate creative thinker who can juggle multiple tasks, can manage their own workload and priorities, is looking for a change of scene and wants to grow in unison with us - Jaywing would love to hear from you!


At Jaywing we are committed to building an inclusive and diverse culture, so if you’re doubting whether to apply for this role because you don’t meet every single requirement, we encourage you to still do so, there may be other opportunities with us where you are in fact the perfect candidate.


Salary range for this hire sits at $70-$80k excl Super

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