We are seeking an enthusiastic and confident Guest Service Agent to help us deliver unforgettable guest experiences at Hotel Woolstore 1888. We aim to bring a twist to hospitality, giving each guest the satisfaction of having found a hidden gem through our hosts' unique touches and engaging welcomes.
In this role, you'll ensure our guests feel at home from arrival to departure with thoughtful, personable, and sincere hospitality. You will handle requests with a smile, manage reservations and accounts accurately, and help maximize occupancy and revenue. Additionally, you'll efficiently handle phone calls, coordinate transportation and luggage services, and assist with portering duties as needed.
We pride ourselves on celebrating local culture and sparking joy. If you love delivering genuinely human, intentionally thoughtful, and passionately driven hospitality, join our vibrant team at Hotel Woolstore 1888.
