Looking for a Skilled Desktop Support Engineer? Look No Further!
We are introducing our exceptional Desktop Support Engineer Level 1/2 position! Are you seeking a dynamic role combining technical expertise and excellent problem-solving skills? Look no further, as we have the perfect opportunity for you!
Key Responsibilities:
Provide first and second-level technical support for desktops, laptops, software applications, and peripherals.
Diagnose and troubleshoot hardware and software issues promptly and effectively.
Install, configure, and maintain operating systems and applications.
Set up and manage user accounts, permissions, and profiles.
Ensure timely resolution of all technical support tickets.
Collaborate with cross-functional teams to resolve complex technical problems.
Conduct hardware and software inventory management.
Document support activities, solutions, and knowledge base articles.
Offer exceptional customer service and support to end-users.
Required Skills and Qualifications:
Proven experience as
... Click here to view more detail / apply for Desktop Support Technician (Level 1/2)
