Job Title: Customer Advocacy & Resolution Adviser
Location: Adelaide CBD
Duration: 12 months, Full-Time
Hourly Rate: $ Super
Start Date: ASAP
Role Overview:
Are you passionate about delivering exceptional customer service and solving complex issues? We are seeking a dedicated Customer Advocacy & Resolution Adviser to join a dynamic Government agency in Adelaide CBD. This role offers an exciting opportunity to provide specialist advice, manage intricate investigations, and craft detailed reports and responses on critical customer delivery matters. You will be pivotal in ensuring customer concerns are addressed with empathy, precision, and efficiency.
Key Responsibilities:
Offer expert advice and manage complex customer-related investigations.
Deliver high-quality, timely responses to customers, senior managers, and other key stakeholders.
Advocate for customer experience improvements and resolve complaints effectively.
Maintain comprehensive knowledge of relevant regulations and policies.
Collaborate with various departments to enhance business
... Click here to view more detail / apply for Customer Advocacy and Resolution Adviser
Location: Adelaide CBD
Duration: 12 months, Full-Time
Hourly Rate: $ Super
Start Date: ASAP
Role Overview:
Are you passionate about delivering exceptional customer service and solving complex issues? We are seeking a dedicated Customer Advocacy & Resolution Adviser to join a dynamic Government agency in Adelaide CBD. This role offers an exciting opportunity to provide specialist advice, manage intricate investigations, and craft detailed reports and responses on critical customer delivery matters. You will be pivotal in ensuring customer concerns are addressed with empathy, precision, and efficiency.
Key Responsibilities:
Offer expert advice and manage complex customer-related investigations.
Deliver high-quality, timely responses to customers, senior managers, and other key stakeholders.
Advocate for customer experience improvements and resolve complaints effectively.
Maintain comprehensive knowledge of relevant regulations and policies.
Collaborate with various departments to enhance business
... Click here to view more detail / apply for Customer Advocacy and Resolution Adviser
