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Jobs in Australia   »   Jobs in North Sydney   »   Customer Service Job   »   IT Support Engineer — Full Time Position
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IT Support Engineer — Full Time Position

Tata Consultancy Services

Tata Consultancy Services company logo
IT Support Engineer (Sydney, and Melbourne) — Full Time Position

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com
JOB TITLE: Software Engineer
JOB TYPE: Full Time
WORK LOCATION: Sydney, Australia
DUTIES/RESPONSIBILITIES:
• To engage in solutions design and use the domain experience to solve business problems.
• Proficient with Bigdata-Hadoop, DevOps and Agile Processes and toolsets.
• Ensuring user service requests regarding data/code issues are provided with a satisfactory clarification/solution through ITIL tool.
• Suggest code fixes by performing a complete root cause analysis and impact of the defect involved in Code release to meet system requirements with quality accredited standards.
• Debugging, diagnosing and correcting errors and faults in production job, monitor and resolving high priority business critical issues within the defined SLA.
• Identification and mitigation of risks that may affect the performance and security throughout the lifecycle of the product.
• Developing continuous improvement and continuous delivery strategies across system design and software development.
• Provide support for complex ETL environment with around 6000+ batch jobs.
• Project experience in SDLC methodologies and skilled SME with strong record of excellent and successful coding project management.
• Investigating the performance issues such as Hive, Hbase etc. Experience in MySQL, HTML, CSS, Big Data using Hadoop, Hive, PIG, Sqoop, Hbase, Control M.
• Have Good Knowledge of DevOps Tools Such as Git, Jenkins.
• Expertise in business practices and end to end functional flow of the clients banking payment system which involves accounting, debit and credit card transactions via different channels
• Good analytical & technical skills combined with good Communication & inter personal skills.
• Notification on environment outages and reports the health of the environments
• Experience with ticket management which includes problem and incident management using Service Now. SKILLS & EXPERIENCE Qualifications:
• Charles Strut University, Sydney, Australia (2018- 2020), Masters of Information Technology
• MLACW Bangalore University, India (2014-2017), Bachelor’s in Data and Web Analytics Experience: 3 to 4 years experience in similar role: Development, implementationa and monitoring of DevOps job and Web Development. Tools: Unix/Linux, HTML, Hadoop, Hive, Hbase, Oracle, SQL, PL/SQL, Microsoft Office XP, Microsoft Office 2000, Git, Postgres, Cassandra, Teradata, Azure DevOps
How to apply:
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
TCS is an equal opportunity employer. All applications will be treated with the strictest
confidentiality.
Salary: $75,000.00 to $120,000.00 /year

How to apply: To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. TCS is an equal opportunity employer. All applications will be treated with the strictest

Job Types: Full-time, Permanent

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