BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
Come and discover the opportunity to join our newly established BlueScope Distribution site and join our team as a Customer Project Coordinator. The National Product, Processing & Solutions Hub is BlueScope Distribution’s new capability. It enables us to provide our customers with a unique domestically co-coordinated supply chain solution for the delivery of large-scale projects nation-wide.
The Hub has been built with high-spec and automated equipment so we can deliver complex value-add solutions that meet our customer needs – now and into the future.
We’re proud to be investing in and growing manufacturing capability within Australia that enables our customers to deliver significant and critical projects for our communities across renewables, infrastructure, defence and mining, oil and gas.
Working with the Hub team, you will be a key contact for sales and service enquiries and will support our customers' projects with your coordination skills to ensure products are delivered to meet our customer's expectations.
Enjoy a competitive salary plus annual bonus (profit share plan). You will have access to corporate discounts and deals across a range of products and services, access to our Employee Assistance Program and App, and further development and career opportunities.
What Will You Do?
As a key member of our team at the Hub, you will:
- prepare and follow up customer enquiries, deliveries and product supply levels
- provide overall project coordination and tracking support for our customer’s projects
- proactively provide timely and accurate project updates to customers
- resolve customer service issues effectively to achieve the best outcome for the customer with the least amount of impact to our business
- work closely with the sales, operations and supply chain teams regarding customer supply and solutions
- provide internal support and regular feedback to the sales team regarding market, customer and competitor information to assist the team to maintain our competitive market position
More About You
As a proactive customer service professional with outstanding coordination skills, you will have a positive attitude combined with an eagerness to learn and provide an exceptional customer experience. In addition, you will bring:
- previous experience in a busy customer service or internal sales environment
- effective communication and time management skills
- ability to problem solve and develop solutions
- MS office skills and CRM with competency to use and learn new systems
- ability to work independently and in a team
Why BlueScope
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:
- create and deliver innovative solutions that drive transformation in our business
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another
At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.
Come and discover us at bluescope.com/life-at-bluescope/careers.
Together we can make a world of difference.
Applications close Thursday 15th August 2024.
