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Jobs in Australia   »   Jobs in Wagga Wagga   »   Customer Service Job   »   Care Advisor/Case Manager - Riverina Murray
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Care Advisor/Case Manager - Riverina Murray

Catholic Healthcare

Catholic Healthcare company logo
  • Partner with our Home Care Package Clients and dynamic team
  • Drive and take ownership of your caseload
  • Leading Aged Care provider offering job security and growth
  • Based in Wagga Wagga

Why you'll love working with us;

  • Permanent Full Time position 
  • Opportunity to take on an exciting role in a phase of rapid growth
  • Build a career with a successful and leading values-based organisation
  • NFP Salary Packaging
  • Comprehensive induction and career development plan.

What will your role look like?  

Working autonomously, you will use your skills and experience to oversee the case management of our Aged Care Clients in the Riverina Murray Region.

Your ​​entrepreneurial skills, ‘can-do’ attitude and ability to drive and take ownership of your caseload will aid your success in this integral position.                     

  • Assessing, coordinating and reviewing client care needs within their budget.
  • You will be responsible for ensuring the delivery of flexible and responsive services tailored to an individual's needs and interests, whilst also providing advocacy and referral services to clients.
  • Have a genuine passion for care, balanced with a desire to maximise services and offer commercially sustainable case management in line with the organisation’s strategy.
  • A willingness to adapt to industry change and implementation of these changes in line with the organisation's strategy.

Who you are?

  • Case Management or Care Advisor experience, with a demonstrated understanding of Goal setting and review to meet client identified needs. Demonstrated experience in managing individual client Home Care Package and budget desirable but not essential
  • Highly developed planning, influence and negotiation skills 
  • Demonstrated experience in managing the contractual requirements of government programs to ensure compliance, regulatory standards, and organisational policy and procedure.              
  • Registered and insured motor vehicle and current unrestricted drivers’ licence - km's reimbursed.

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD.  Our values of Courage, Compassion and Integrity sit at the core of everything we do. 

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

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