Make your mark
We are looking for an experienced Team Leader to run the Settlements Team at Shift. In this role you will be responsible for managing a team of Settlement Officers. This is a great opportunity for someone who wants to join an organisation as a Team Leader, make a difference and be a part of a growing company. This role will involve building and maintaining working relationships across the business and externally.
How you will make a difference
- Overseeing the disbursal and collection of loans via the company’s Loan Management System.
- Leadership of a team of 4 x settlements officers
- Ensure reporting is performed in accordance with pre-established time frames and agreed SLA’s
- Overseeing of all compliance and governance requirements by ensuring all incoming documents are in line with compliance requirements
- Verify information as per company and banking policy prior to final settlement.
- Escalation points for internal and external stakeholders and communicating with clients, suppliers, vendors, other internal teams and external partners.
- Business process improvement recommendations and implementation
- Monitor, Maintain and update settlement data including policy documentation.
- Ensuring the company adheres to AML, CTF and internal risk policies and procedure
