Head Receptionist
Greencross Woolloongabba
Full-Time
Greencross Woolloongabba is a leading veterinary clinic committed to providing exceptional care to our patients and outstanding service to our clients. Our state-of-the-art facility is staffed by a team of passionate and skilled professionals dedicated to ensuring the health and well-being of every pet we treat.
Position Overview:
We are seeking a highly organised, friendly, and professional individual to join our team as the Head Receptionist. The ideal candidate will be the face of our clinic, responsible for creating a welcoming environment, managing front desk operations, and ensuring smooth communication between clients and our veterinary team.
Key Responsibilities:
- Greet clients and their pets with warmth and professionalism
- Manage incoming calls, emails, and appointment bookings
- Coordinate the daily schedule and manage client flow
- Handle client inquiries and provide accurate information about services
- Process payments and manage invoicing
- Maintain a tidy and organized reception area
- Oversee and train junior reception staff
- Ensure high standards of customer service are maintained at all times
- Assist with administrative tasks and clinic coordination as needed
Qualifications:
- Previous experience in a receptionist or customer service role, preferably in a veterinary or medical setting
- Veterinary Nursing Certificate IV or Veterinary Technician Qualifications would be beneficial
- Exceptional communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Proficiency with computer systems and scheduling software
- Ability to manage multiple tasks and priorities in a fast-paced environment
- A passion for animals and commitment to providing excellent client service
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- A supportive and collaborative team environment
- The chance to make a meaningful impact on the lives of pets and their owners
How to Apply:
If you are a motivated and compassionate individual who meets the above qualifications, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position via the link.
Apply now and join the Greencross Woolloongabba team in providing top-notch care to our furry friends!
