Summary:
We are in search of an experienced and dedicated Customer Service Specialist to lead our customer service operations. The ideal candidate will help to ensure that all of our customers and stakeholders are delighted by an outstanding service experience.
Responsibilities:
Answer inbound calls and emails in a timely and professional manner
Administer customer orders through to completion
Administer customer goods return requests through to completion
Administer customer telephone payments
Assist to resolve customer complaints and/or quality issues in a timely manner
Administer supplier purchase orders through to completion
Administer supplier goods returns through to completion
Communicate price and product update data, to our international business systems team and our sales and marketing team, in a timely manner
Assist accounts to ensure proper processing of supplier and customer orders within the ERP system
Assist warehouse operations to ensure proper processing
... Click here to view more detail / apply for Customer Service Specialist
We are in search of an experienced and dedicated Customer Service Specialist to lead our customer service operations. The ideal candidate will help to ensure that all of our customers and stakeholders are delighted by an outstanding service experience.
Responsibilities:
Answer inbound calls and emails in a timely and professional manner
Administer customer orders through to completion
Administer customer goods return requests through to completion
Administer customer telephone payments
Assist to resolve customer complaints and/or quality issues in a timely manner
Administer supplier purchase orders through to completion
Administer supplier goods returns through to completion
Communicate price and product update data, to our international business systems team and our sales and marketing team, in a timely manner
Assist accounts to ensure proper processing of supplier and customer orders within the ERP system
Assist warehouse operations to ensure proper processing
... Click here to view more detail / apply for Customer Service Specialist
