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Jobs in Australia   »   Jobs in Sydney   »   Information Technology Job   »   Senior Program Manager
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Senior Program Manager

UBER AUSTRALIA PTY LTD

UBER AUSTRALIA PTY LTD company logo
About the Role

As a member of the Global Sales Training and Development team, you will be a critical part of the training team for the Uber Delivery organization. You will help design, develop and deliver training programs that ensure we are maximizing sales productivity by enabling our sales teams to effectively use our productivity tools (e.g., email, telephony, Salesforce.com, Gainsight, etc.).

What You'll Do:
Own the global training curriculum for our Sales Growth and Digital Engagement products. By creating and maintaining learning content in multiple modes for use by teams globally.
Manage the implementation of key sales systems training programs within APAC. These programs include supporting new hire systems training; supporting ongoing training on new features; and identifying and implementing best practices around our systems. You will work directly with key stakeholders across sales, sales systems, sales operations, and other teams to align on priorities, needs, define processes, and design learning experiences.
Support the development and maintenance of the sales productivity tools source of truth, ensuring that all information is easily and readily accessible at point of need
A significant amount of time will be spent supporting Salesforce.com training, and applications that are integrated in our SFDC instance.

What You'll Need:
Minimum of 4 years experience as Sales Enablement Lead or Program Manager, particularly in launching sales productivity tools and CRM resources to sales teams
Extensive experience with Salesforce.com and training teams on CRM programs
Experience working in/with customer-facing teams and/or coaching frontline sales and/or customer success staff.
Experience working in a start-up or tech environment.
Experience in regional or global training program management, including stakeholder management and content design.
Ability to create and deploy learning in a variety of formats. Experience with content creation tools a plus. Experience using a Learning Management or sales enablement tooling is a must for success.

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