The Role: We currently have an exciting opportunity to join our Westlands team. The Relationship Consultant is responsible for advocating Beyond Bank Australia’s core values and to deliver an exceptional customer that is aligned to our Customer Ownership Strategy whilst achieving individual performance targets that contribute towards the overall branch performance. In the role you will Provide a local customer owned banking experience to new and existing customers Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills Manage general enquiries and provide sound advice and information to our customers Contribute to a high achieving team environment with your commitment to success and strong work ethic Manage customer bank accounts, including opening, closing, and overseeing transactions Collaborate with specialists in the business to deliver the best solution for the customer About you: You're a caring and customer-focused person excited to learn and grow. You value integrity, especially when handling customer information. Your teamwork and commitment to improvement will help us prioritize our customers' needs and satisfaction. Excellent customer service skills A passion for building lasting customer relationships and serving the local community Able to work in a dynamic customer service environment Excellent problem solving and analytical skills Banking or Financial services experience desirable, but not essential. Award Classification: Banking, Finance and Insurance Award [MA000019] Weekly Hours: 35 + hours. Hourly Rate: $31.09 - $35.86
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