Canberra Based (Flexible work arrangements may be considered for suitable candidate)
Ongoing/Non-ongoing
Corporate Branch
About the Branch
The Corporate Branch is responsible for delivering enabling services that support the effective and efficient operation of the agency and facilitates the agencys compliance with legislation, policies, and guidelines as a non-corporate Commonwealth entity.The branch complements the scheme-focus of other agency divisions by facilitating strategic communications and client engagement through the agencys website and contact centre. In addition, the branch supports efficient resource management and corporate accountability through functions such as financial management, performance reporting, parliamentary services, procurement, communications, property management and human resource management.
Role Responsibilities and Duties Our Contact Centre Operators provide a first point of contact for stakeholders. Following the initial training to familiarise you with our schemes and legislation, you will:
Provide a high level of customer service to
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