Aspire Global is a leading international online gaming company and is looking for a dynamic and motivated Safer Gambling Specialist.
What You'll Do
Reviewing and monitoring customer?s accounts using the company's internal systems, in line with the responsible gaming guidelines
Identifying high risk players by conducting analysis of customers? behaviour and activity.
Proactive outbound communication in the form of phone calls, emails and sms to ensure that the players are gambling responsibly.
Handling of inbound customer communication via phone, chat and email.
Knowing and promoting our Responsible Gaming tools.
Maintain knowledge and awareness of the ever-changing regulatory landscape
Working closely with the AML department to assess the customer?s affordability.
What We're Looking For
Experience and a passion in dealing with customers.
Previous experience in RG & AML ? added asset.
Awesome verbal and written command of the English language.
Attention to details.
Excellent written and verbal communication skills.
Company Summary
... Click here to view more detail / apply for Safer Gambling Specialist
What You'll Do
Reviewing and monitoring customer?s accounts using the company's internal systems, in line with the responsible gaming guidelines
Identifying high risk players by conducting analysis of customers? behaviour and activity.
Proactive outbound communication in the form of phone calls, emails and sms to ensure that the players are gambling responsibly.
Handling of inbound customer communication via phone, chat and email.
Knowing and promoting our Responsible Gaming tools.
Maintain knowledge and awareness of the ever-changing regulatory landscape
Working closely with the AML department to assess the customer?s affordability.
What We're Looking For
Experience and a passion in dealing with customers.
Previous experience in RG & AML ? added asset.
Awesome verbal and written command of the English language.
Attention to details.
Excellent written and verbal communication skills.
Company Summary
... Click here to view more detail / apply for Safer Gambling Specialist
