Digital Journey Optimisation Manager ? Customer Services Direct
Our Chapter is committed to providing the best digital experience for our customers by creating connection with customers through relevant and contextual messaging across a range of digital assets
We are committed to great end-to-end digital engagement, powered by compelling content, data-led customer insights & an obsession with experimentation
You are a digital optimisation specialist with a passion for usability and conversion drivers
?
Do work that matters
As a Digital Journey Optimisation Manager you will be responsible for designing and delivering digital customer journeys that are presented to customers through the CommBank app or CommBank.com.au platforms. You will leverage your digital experience, analytics & expertise to identify breakpoints in our digital customer experiences and drive solutions to increase conversions for the business and a better experience for our customers.
You will be in a Chapter supporting your development
... Click here to view more detail / apply for Digital Journey Optimisation Manager ? CSD
