THE COMPANY: Our client stands at the forefront of aged care in Australia, renowned for their exceptional services. They are currently seeking a dedicated Client Relations Manager to join their dynamic team and contribute to their continued success. THE ROLE: As the Client Relations Manager, reporting directly to the Group Head of Client Relations, you will be pivotal in driving occupancy and enhancing client engagement across the region. Your key responsibilities will include:
Assess and report on occupancy and admission trends to inform strategic decisions
Develop and execute sales strategies to maintain high occupancy rates. This includes organising and overseeing sales and promotional events such as open days, expos, and information sessions
Collaborate with local homes to create marketing plans that support community engagement and establish a robust referrer pipeline
Track and analyse enquiry trends to identify potential declines in occupancy
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