The Opportunity
My client is currently seeking experienced Inbound Customer Service Representatives to join their team on Swan St Richmond due to experiencing growth during peak times.
About your new role
Training period: 8 weeks of training based at the above locations - 9am till 5pm
Post training : This position will be based from home, 4 days a week & 1 day a week required from the CBD. After training this role will have a rotating roster from 8am till 8pm. (Please note that work-from-home will be assessed based on performance KPI's at 8 weeks)
This position would require strictly 'no leave' between the dates of July 2024 to January 2025
National Public Holidays will be standard days off
Great company culture
Police check and Drug & Alcohol testing required
Intakes commencing now
Working with a close knit team that supports each other and celebrates team wins
You will be responsible for
High volume calls - Inbound Call Centre - Assisting customers via the phone to meet their needs
Providing excellent customer service at all times
Contributing to the success of our business through making recommendations for improvement and taking ownership of your own results
Meeting the high standards expected within our culture and customer expectations such as call handling times and call quality
Experience with Salesforce highly regarded
Benefits
Work with an iconic Australian brand
Flexibility to work-from-home after training
$34.36 per hour plus 12% of paid superannuation
Temp to Permanent opportunity
Please apply directly by clicking apply now and submitting your resume in word format
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.
My client is currently seeking experienced Inbound Customer Service Representatives to join their team on Swan St Richmond due to experiencing growth during peak times.
About your new role
Training period: 8 weeks of training based at the above locations - 9am till 5pm
Post training : This position will be based from home, 4 days a week & 1 day a week required from the CBD. After training this role will have a rotating roster from 8am till 8pm. (Please note that work-from-home will be assessed based on performance KPI's at 8 weeks)
This position would require strictly 'no leave' between the dates of July 2024 to January 2025
National Public Holidays will be standard days off
Great company culture
Police check and Drug & Alcohol testing required
Intakes commencing now
Working with a close knit team that supports each other and celebrates team wins
You will be responsible for
High volume calls - Inbound Call Centre - Assisting customers via the phone to meet their needs
Providing excellent customer service at all times
Contributing to the success of our business through making recommendations for improvement and taking ownership of your own results
Meeting the high standards expected within our culture and customer expectations such as call handling times and call quality
Experience with Salesforce highly regarded
Benefits
Work with an iconic Australian brand
Flexibility to work-from-home after training
$34.36 per hour plus 12% of paid superannuation
Temp to Permanent opportunity
Please apply directly by clicking apply now and submitting your resume in word format
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.
