- This is just the start, so dream big
- Manage employee relation cases & work with our pay control team on EBA matters
- Based in Sydney or Melbourne: excellent team culture and flexibility
The Employee Relations Advisor will be a key support for Endeavour Group, providing timely and effective responses to employee-related enquiries and requests. This role will manage employee relations cases, conduct investigations, handle complaints and grievances, and offer expert advice on conduct and performance issues.
Additionally, the Employee Relations Advisor will support assurance processes, offer interpretation advice, and contribute to control processes to ensure Team Members are paid in accordance with awards and EAs, while also coaching and guiding leaders.
Here is a taster of what you can expect in this role:
- Manage cases end-to-end, ensuring high-quality case notes, drafting formal documents, and providing professional advice in line with policy and best practices.
- Support assurance processes, offer interpretation advice, and contribute to control processes to ensure accurate pay in accordance with awards and EAs.
- Manage some Tier 2 casework, including health-related matters, serious misconduct, and union-involved cases.
- Respond promptly to support requests from all business areas.
- Coach and advise leaders on performance management and conduct issues.
- Provide accurate, timely advice on policy, modern awards, and Enterprise Agreement interpretation.
- Conduct workplace investigations and recommend disciplinary actions.
- Manage end-to-end litigation, representing the business in relevant commissions.
- Provide peer support, training, and coaching to People Advisors on Tier 1(b) and some Tier 2 cases.
- Lead and support HR projects to improve processes, enhance employee experience, and drive organisational effectiveness.
- Partner with Endeavour and ALH Group businesses, facilitating training as a subject matter expert.
- Collaborate with the Employee Relations team on Tier 2 cases and complex litigation.
- positive outcomes with minimal risk. Measure by investigation outcomes and clear risk advisories.
- Handle high volumes of employee relations cases efficiently (Tier 1a, 1b). Measure by case management data and reporting, focusing on response and closure times rather than case volume.