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Jobs in Australia   »   Jobs in Wollongong   »   Veteran Services Consultant
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Veteran Services Consultant

MedHealth

MedHealth company logo

We are seeking individuals with a professional background in Psychology or Rehab Counselling or Social Work to join our Wollongong team. There is travel required for this role, so there will be a requirement to work from the Wollongong office, servicing clients from this location, as well as travel around surrounding regions.

Your duties will include:

  • Provision of case management services and managing a specialised caseload of veteran clients, supporting them on their return to wellbeing journey, this includes via in-person servicing and teleconference;
  • Supporting veteran clients to return to work following service-related injuries and illnesses, as medically appropriate for the veteran;
  • Supporting veteran clients and their families to re-engage with community activities;
  • Supporting veteran clients and their families to engage in civilian medical treatment and develop an understanding of how to access treatment with support from government entities;
  • Assisting veteran clients who may be experiencing a crisis or need mental health support. The provision of care is veteran-centred, and trauma informed;
  • Attending case conferences to support veteran clients;
  • Supporting veteran partners to engage in job seeking activities and obtain employment;
  • Working with people with complex psychological and physical diagnoses and supporting them as they return to their usual activities;
  • Undertaking a variety of assessments to support veterans engage in services;
  • Working with a variety of stakeholders such as veterans, veteran families, government departments, RSL Employment Program, Open Arms Veterans and Families Counselling, various Ex-Service Organisations (ESOs), community programs, Invictus Australia, NDIS and treating health practitioners - to ensure our veteran clients are supported and connected;
  • Providing psychoeducation and training to clients and employers validated biopsychosocial tools and healthy mind training packages;
  • Working in a multi-disciplinary team to support mentoring, knowledge and growth;
  • Utilisation of various case management systems and an internal intranet page. Use of external portals to keep up to date with important information;
  • Travel will be required in this role to provide services for our veteran clients at alternative locations throughout Wollongong NSW – km’s will be reimbursed;
  • There may be some overnight travel involved on a monthly basis;
  • Building and maintaining relationships with local community and veteran service organisations;
  • Building and maintaining relationships with local clinical services, providing treatment to veteran clients.
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