When you join Kyocera Document Solutions Australia, you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.
As a Customer Service Engineer, you will provide technical support to our customers and support them with any printer related queries. As a member of the WA Service Team, you are committed to providing excellent service to our valued customers.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, and to influence change doesn’t come around every day.
The Role:
Kyocera Document Solutions is one of the worlds leading manufacturers of Colour & Mono Digital Multifunction Devices & Printers. Our WA Branch is looking for a highly experienced Customer Service Engineer with an excellent work ethic and team focus
In this role, you will be responsible for:
- Installation, service & repair of Kyocera’s range of Digital Multifunction Devices & Printers.
- Resolving customer hardware, network and software related issues.
- Working closely with the WA Service team.
- Ideally, you will possess the following attributes:
Suitable Technical qualifications.
- Practical experience in similar role within the business equipment industry.
- A good understanding of mono and colour digital printing products.
- Experience working with Kyocera product advantageous.
- Ability to work independently and in a team environment.
- Excellent time management and organisational skills.
- The ability to quickly adapt and learn new skills, needed to fulfil the requirements in the role.
- Good working knowledge of networks, PCs, software and operating systems, within a print/scan environment.
- Good network and software diagnostic and troubleshooting skills.
- Clear verbal communication skills & exceptional customer service ethic.
- Positive, enthusiastic and results driven.
- A professional image with personal attributes of honesty, reliability, and enthusiasm.
- Leadership skills
- Australian Driving License – mandatory.
In return, we will offer you a competitive salary, fully maintained company vehicle, toolkit, notebook computer, ongoing personal development, and a great working environment.
Please send your resume, plus a short cover-letter explaining why you are the right person to join our team.
Kyocera is an Equal Opportunity Employer, offering attractive employee benefits and an enjoyable working environment. We are committed to maintaining a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
Kyocera Document Solutions Australia is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. When you join Kyocera Document Solutions Australia, you are joining an organisation that is deeply rooted in the Philosophy of “doing what is right as a human being.” Through this Philosophy, our employees are passionate about providing best-in-class customer service with professional expertise and a culture of empathetic partnership.
As a Customer Service Engineer, you will provide technical support to our customers and support them with any printer related queries. As a member of the WA Service Team, you are committed to providing excellent service to our valued customers.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, and to influence change doesn’t come around every day.
The Role:
Kyocera Document Solutions is one of the worlds leading manufacturers of Colour & Mono Digital Multifunction Devices & Printers. Our WA Branch is looking for a highly experienced Customer Service Engineer with an excellent work ethic and team focus
In this role, you will be responsible for:
- Installation, service & repair of Kyocera’s range of Digital Multifunction Devices & Printers.
- Resolving customer hardware, network and software related issues.
- Working closely with the WA Service team.
- Ideally, you will possess the following attributes:
Suitable Technical qualifications.
- Practical experience in similar role within the business equipment industry.
- A good understanding of mono and colour digital printing products.
- Experience working with Kyocera product advantageous.
- Ability to work independently and in a team environment.
- Excellent time management and organisational skills.
- The ability to quickly adapt and learn new skills, needed to fulfil the requirements in the role.
- Good working knowledge of networks, PCs, software and operating systems, within a print/scan environment.
- Good network and software diagnostic and troubleshooting skills.
- Clear verbal communication skills & exceptional customer service ethic.
- Positive, enthusiastic and results driven.
- A professional image with personal attributes of honesty, reliability, and enthusiasm.
- Leadership skills
- Australian Driving License – mandatory.
In return, we will offer you a competitive salary, fully maintained company vehicle, toolkit, notebook computer, ongoing personal development, and a great working environment.
Please send your resume, plus a short cover-letter explaining why you are the right person to join our team.
Kyocera is an Equal Opportunity Employer, offering attractive employee benefits and an enjoyable working environment. We are committed to maintaining a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
Kyocera Document Solutions Australia is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. When you join Kyocera Document Solutions Australia, you are joining an organisation that is deeply rooted in the Philosophy of “doing what is right as a human being.” Through this Philosophy, our employees are passionate about providing best-in-class customer service with professional expertise and a culture of empathetic partnership.
