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Jobs in Australia   »   Jobs in Sydney   »   Customer Service Job   »   Customer Service Implant ? Forwarding
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Customer Service Implant ? Forwarding

Atlam Group


The Role
This is a unique dual role managing a high-volume import client. You will be based onsite at your clients premises 2-3 days per week. Your sole responsibilities will be to act as the daily interface between supplier and provider to ensure timely and accurate delivery of import shipments into the Distribution Centre. Provide visibility of inbound goods within the supply chain and provide proactive communications of potential delays to all key stakeholders.
This role will expose you to the operational scale of the Supply Chain and you will be responsible for effective KPI management and client retention. This requires sound knowledge of import procedures as well as skills in report preparation and presentation.
Your day to day responsibilities will be cover areas such as

Review KPIs & provide constructive feedback to the Branch Management team and contribute in Client Focus meetings to

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