A networking & IT wholesale company looking for a full-time, experienced IT Support Officer to join our team of experts to support our clients in configuring our advanced networking equipment for their networks and applications.
Job Responsibilities:
• Provide technical support to our clients’ inquiries on helpdesk, email, phone, RMA, etc.
• Support internal and external presentations or training activities
• To be a team player with other team members for sales and marketing tasks
Essential Skills
• Knowledge of networking equipment, protocols, standards and deployment issues including LAN, WAN, VLAN, VPN, Firewall, WLAN, network security and management practices, structured cabling, etc.
• Analytic and problem-solving skills in network troubleshooting
• Familiar with diagnostic utilities and tools
Secondary Skills
• CCNA, CCNP or CCIE qualifications
• Good verbal, writing and presentation skills
• Team work skills
• Additional skills, e.g., video production, programming, etc.
Remuneration
• $56-$62k or higher of base salary (pending work experience) + superannuation entitlements.
• Annual increment of $2k base salary
• Four weeks annual leaves per annum.
• Long Service Leave after 10 years.
• National Employment Standard terms.
• West Sydney work place with easy transport and parking.
• Supportive and dynamic team work culture.
Job Responsibilities:
• Provide technical support to our clients’ inquiries on helpdesk, email, phone, RMA, etc.
• Support internal and external presentations or training activities
• To be a team player with other team members for sales and marketing tasks
Essential Skills
• Knowledge of networking equipment, protocols, standards and deployment issues including LAN, WAN, VLAN, VPN, Firewall, WLAN, network security and management practices, structured cabling, etc.
• Analytic and problem-solving skills in network troubleshooting
• Familiar with diagnostic utilities and tools
Secondary Skills
• CCNA, CCNP or CCIE qualifications
• Good verbal, writing and presentation skills
• Team work skills
• Additional skills, e.g., video production, programming, etc.
Remuneration
• $56-$62k or higher of base salary (pending work experience) + superannuation entitlements.
• Annual increment of $2k base salary
• Four weeks annual leaves per annum.
• Long Service Leave after 10 years.
• National Employment Standard terms.
• West Sydney work place with easy transport and parking.
• Supportive and dynamic team work culture.
