Job description
A fantastic opportunity has arisen to join one of Australias leading technology providers in a full time 12-month assignment, commencing as soon as possible! We are looking to fill a number of positions with applicants who are skilled in customer service, highly organised, efficient and able to work with multiple systems at once. About the role: This role is responsible for actioning and managing requests to execute to field technicians for optimisation and best practices. You will be working as part of a team and using multiple systems in order to provide exceptional customer service to existing customers. You will be liaising with field technicians on the ground and scheduling their workflow and working closely with clients. Workflow schedules will be prioritized, and decisions made in order to mitigate risk. There is a requirement to reach targets and the opportunity to improve the overall customer experience.
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