A leading supplier/ manufacture of building materials for sites, local government, and more. We are currently seeking a friendly, passionate and customer-focused individual to join the role Customer Service Team. As a member of our team, you will be responsible for ensuring our customers receive excellent service and support. Work alongside a fun and experienced team to provide expert product knowledge, answer calls, process orders, and resolve customer inquiries.
The role: * Manage high-volume customer inquiries by phone, email * Maintain accurate and timely records of all customer transactions and interactions. * Provide product information to customers and sales representatives. * Process customer orders accurately and efficiently and follow up with customers to ensure satisfaction. * Address customer complaints and concerns in a prompt and professional manner. * Work closely with our sales and operations team to ensure timely delivery of products and services. * Participate in customer service training. ... Click here to view more detail / apply for Customer Service Officer
The role: * Manage high-volume customer inquiries by phone, email * Maintain accurate and timely records of all customer transactions and interactions. * Provide product information to customers and sales representatives. * Process customer orders accurately and efficiently and follow up with customers to ensure satisfaction. * Address customer complaints and concerns in a prompt and professional manner. * Work closely with our sales and operations team to ensure timely delivery of products and services. * Participate in customer service training. ... Click here to view more detail / apply for Customer Service Officer
