Closing Date: 11:59pm AEST on Wednesday 10 July 2024
Status: Permanent Full-Time (35 hours per week) Salary: $79,419 - $91,332 per annum 11.5% superannuation
Randwick City Council is an innovative and progressive local government committed to serving our vibrant community on the eastern beaches of Sydney. Our Customer Service team is seeking a Customer Service Officer.
Purpose:
The customer service officer role is responsible for managing phone calls, logging customer requests, answering customer enquiries as well as maintaining various customer databases.
About the role:
Provide quality service by resolving enquiries and requests from external and internal customers
Receive and process Council applications, certificates, licences and permits in accordance with policies and procedures
Determine applicable fees for services requested in accordance with Councils fees and charges schedule
Receive and process daily revenue, issue receipts, undertake banking and perform
... Click here to view more detail / apply for Customer Service Officer (Enquiry Counter / Call Centre)
