Job description
Join this dynamic Fund Accounting and Unit Pricing team in a pivotal project-based role, reviewing fund accounting and unit pricing data produced by offshore teams and being involved in change initiatives. This role encompasses critical responsibilities including valuation and unit pricing oversight, exception reporting investigation, KPI and SLA management, and as an escalation point and account manager to high profile investment managers and superannuation funds.
Responsibilities:
Manage client relationships by ensuring timely delivery of client requirements during the project.
Cultivate and nurture relationships with both internal and external stakeholders, serving as the escalation point for complex client issues and inquiries.
Collaborate closely with Client Executives, Account Managers, and Product Managers on client management and service enhancement initiatives.
Proactively identify opportunities for process improvement, enhancing operational efficiency and effectiveness within the client operating model and control framework.
Serve as
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