Sodexo is currently seeking a suitably qualified and experienced Injury Management Coordinator to join our team.
Reporting to our General Manager, Workers Compensation and Injury Management.
Full time position – based in Brisbane, intermittent travel to remote sites.
This is a general scope of duties for the position of Injury Management Coordinator:
- Ensure injury management activities for work-related and non-work-related injuries/illnesses are coordinated and implemented in a timely manner to optimise a recovery at work
- Liaise with injured workers, health professionals and key internal stakeholders to support management of physical, psychological and psychosocial incidents addressing recovery at work, fitness for work, wellbeing and safety.
- Work collaboratively with the Insurers and legal to achieve desired RTW outcomes and resolution of workers compensation claims, ensuring responsible financial claims management
- Effectively set expectations and educate internal stakeholders on legislative and internal injury and claims management obligations
- Plan, develop and implement pro-active injury management and rehabilitation strategies
- Ensure set timeframes and compliance measures are adhered to with all legislative codes, company and client driven policies and procedures
- Lead and participate in sessions with stakeholders through case conferencing, claims reviews, injury management training and regular onsite visits
- Ensure timely claim reviews for planning, developing, and executing claim strategies
- Accurately complete administrative tasks associated with injury management, fitness for work and workers compensation
- Development and timely provision of incident reports, as required
- Calculate, authorise and process weekly compensation payments and ensure timely reimbursements from insurer
We are looking for someone who is motivated, engaged and has a “hands on” approach to drive positive outcomes for the employee and organisation.
- Minimum 3 years’ experience in Claims and Injury Management associated with physical and psychological injuries/illness
- Preferable employer based injury management experience
- Degree/Diploma in allied or health-related discipline (desirable but not essential)
- Comprehensive knowledge of Workers Compensation legislation in QLD, NSW
- Understanding of Workers Compensation legislation across Australia (multi-jurisdictional)
- Strong written and verbal communication, negotiation and influencing skills
- Proven ability to demonstrate resilience in managing challenging scenarios
- Developed time management skills with the ability to work autonomously in a high-pressure environment
- Computer literate - Knowledge of SolvInjury (preferable)
Why choose Sodexo?
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.
At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!
