The People Experience Coordinator plays a pivotal role in ensuring a seamless and positive pre-boarding and onboarding experience for all new hires, while also supporting various people experience processes throughout the employee lifecycle. This position is responsible for coordinating pre-boarding activities, supporting the onboarding process, and providing ongoing support to both new hires and team leaders to enhance the employee experience and facilitate effective communication.
Key Responsibilities:
Pre-boarding and Onboarding Coordination
- Coordinate the transition from candidate to new hire from the Applicant Tracking System (ATS) to the Human Resources Information System (HRIS)
- Ensure all necessary tasks associated with the onboarding process are completed and overseen
- Coordinate with other stakeholders such as the IT department to ensure that all necessary technology, equipment, and access permissions are prepared for new hires prior to their start date.
- Communicate new hire information and technology requirements to IT in a timely manner, facilitating a smooth setup process.
- Collaborate with IT, People Operations, Talent Acquisition and other Teams to develop and maintain onboarding resources to support new hires
Pre-boarding Communications:
- Assist with communications to new hires prior to their start date, providing them with essential information and resources.
- Act as a liaison between new hires and other stakeholders (Managers, Department Heads, IT etc) to facilitate a positive and efficient onboarding experience, ensuring that any needs or challenges are addressed promptly.
- Personalise welcome messages and communications for new hires and their teams
- Maintain ongoing and active communication with candidates throughout the pre-boarding and onboarding phase, keeping them informed and engaged.
Induction Coordination and Facilitation
- Facilitate weekly team inductions for new employees, guiding them through organisational policies, culture, and expectations ahead of further company modules
- Coordinate the scheduling of the People Team induction session, ensuring it aligns with new employees' onboarding timelines.
- Foster discussion and interaction among new hires, encouraging questions and feedback to facilitate understanding and engagement
- Oversee the Seedlings Slack channel dedicated to new starters, fostering a supportive and inclusive environment for them to connect and engage with their peers
People Check-ins
- Conduct regular check-ins with new hires at key intervals (1 week, 1 month, and 6 months) to gather feedback, address concerns, and provide necessary support.
- Collect feedback from new hires regarding the induction experience, identifying areas for improvement and future enhancements
- Review data from our continuous listening platforms and other sources
Event Coordination & Travel Management
- Coordinate company offsites and travel, ensuring all logistical aspects are handled efficiently.
- Administer the company's travel platforms, ensuring they are used effectively.
- Support the development of offsite agendas, ensuring all activities and sessions are well-organised and engaging.
- Support the planning and execution of company events, such as end-of-year functions, to foster team cohesion and celebration.
- Work closely with external vendors and service providers to arrange travel accommodations and event logistics.
