Lead a team with a customer at the heart approach
Full time permanent position
Conveniently located at our head office in Parramatta with hybrid working options.
An exciting opportunity has become available for a Manager, Customer Communications and Digital Interactions to join the Customer Experience team within Sydney Water.
Customers are at the heart of everything we do. Our customers expect us to; maintain a standard of customer service that meets or exceeds their expectations, keep bills as fair and affordable as possible, be proactive in our communications and easy to deal with. We are committed to improve, modernise, and personalise our communications to suit customers circumstances. This position plays a key role in delivering these expectations and commitments.
This role is responsible for ensuring that all digital platforms and channels offered by Sydney Water, deliver a consistent high-quality, easy experience for ... Click here to view more detail / apply for Manager, Customer Communications & Digital Interactions
