Job Title: Bar Attendant Supervisor
Location: Darwin Waterfront, Charming and Picturesque Cafe Spot
Reports To: Cafe Manager
Hours of Work: Full-time, 38 hours per week
Salary: $55,000 per year
Job Overview
A charming cafe at the Darwin Waterfront is looking for a dedicated and experienced Bar Attendant Supervisor. This role requires ensuring that customers are served in a professional and timely manner, supervising junior staff, and maintaining the cleanliness of the work area.
Main Duties
Supervision and Training:
- Supervising and training food and beverage attendants of a lower grade.
- Ensuring junior staff adhere to service standards and procedures.
Customer Service:
- Taking reservations, greeting, and seating guests.
- Undertaking general waiting duties.
- Preparing and mixing a range of coffee and other signature drinks.
- Taking drink orders, preparing garnishes, and cleaning bar areas.
- Responding to customer requests in a professional and timely manner.
- Promoting the employer’s services and facilities to customers when appropriate.
- Ensuring the work area complies with the highest standards of cleanliness.
Financial Responsibilities:
- Receipt and dispensing of all monies.
- Reconciliation of transactions.
General Duties:
- Cleaning tables, picking up glasses, and maintaining the care of glasses and equipment.
- Practicing proper workplace health and safety procedures.
- Performing other incidental and peripheral duties as requested by the employer.
Communication:
- Communicate effectively with customers and fellow staff.
- Obey directions from your employer.
- Work cooperatively and show respect and understanding of others.
Essential Requirements:
- Current Responsible Service of Alcohol (RSA) qualification.
Selection Criteria:
1. Experience:
- Demonstrated experience in supervising and training junior food and beverage staff.
- Proven ability to take reservations, greet, and seat guests efficiently.
- Experience in preparing and mixing a variety of coffee and signature drinks.
- Previous experience in managing financial transactions and reconciliation.
2.Customer Service:
- Strong commitment to delivering high-quality customer service.
- Ability to respond to customer requests professionally and promptly.
- Experience in promoting services and facilities to customers.
3. Communication Skills
- Excellent verbal communication skills.
- Ability to communicate effectively with customers and team members.
- Demonstrated ability to work cooperatively and show respect and understanding of others.
4. Workplace Safety:
- Knowledge and practice of proper workplace health and safety procedures.
5. Additional Skills:
- Strong organizational skills and attention to detail.
- Ability to maintain cleanliness and orderliness of the work area.
Application Process
To apply, please submit:
- An expression of interest.
- Curriculum Vitae.
- A document addressing the selection criteria.
Please Note: Applications must be submitted online. Only fully completed applications will be shortlisted.
About the Cafe
Located at the beautiful Darwin Waterfront, this cafe offers a picturesque and charming environment, perfect for both locals and tourists. Join a dedicated team committed to providing exceptional service and creating memorable experiences for all patrons.
We look forward to receiving your application and potentially welcoming you to the team at the Darwin Waterfront cafe!
Location: Darwin Waterfront, Charming and Picturesque Cafe Spot
Reports To: Cafe Manager
Hours of Work: Full-time, 38 hours per week
Salary: $55,000 per year
Job Overview
A charming cafe at the Darwin Waterfront is looking for a dedicated and experienced Bar Attendant Supervisor. This role requires ensuring that customers are served in a professional and timely manner, supervising junior staff, and maintaining the cleanliness of the work area.
Main Duties
Supervision and Training:
- Supervising and training food and beverage attendants of a lower grade.
- Ensuring junior staff adhere to service standards and procedures.
Customer Service:
- Taking reservations, greeting, and seating guests.
- Undertaking general waiting duties.
- Preparing and mixing a range of coffee and other signature drinks.
- Taking drink orders, preparing garnishes, and cleaning bar areas.
- Responding to customer requests in a professional and timely manner.
- Promoting the employer’s services and facilities to customers when appropriate.
- Ensuring the work area complies with the highest standards of cleanliness.
Financial Responsibilities:
- Receipt and dispensing of all monies.
- Reconciliation of transactions.
General Duties:
- Cleaning tables, picking up glasses, and maintaining the care of glasses and equipment.
- Practicing proper workplace health and safety procedures.
- Performing other incidental and peripheral duties as requested by the employer.
Communication:
- Communicate effectively with customers and fellow staff.
- Obey directions from your employer.
- Work cooperatively and show respect and understanding of others.
Essential Requirements:
- Current Responsible Service of Alcohol (RSA) qualification.
Selection Criteria:
1. Experience:
- Demonstrated experience in supervising and training junior food and beverage staff.
- Proven ability to take reservations, greet, and seat guests efficiently.
- Experience in preparing and mixing a variety of coffee and signature drinks.
- Previous experience in managing financial transactions and reconciliation.
2.Customer Service:
- Strong commitment to delivering high-quality customer service.
- Ability to respond to customer requests professionally and promptly.
- Experience in promoting services and facilities to customers.
3. Communication Skills
- Excellent verbal communication skills.
- Ability to communicate effectively with customers and team members.
- Demonstrated ability to work cooperatively and show respect and understanding of others.
4. Workplace Safety:
- Knowledge and practice of proper workplace health and safety procedures.
5. Additional Skills:
- Strong organizational skills and attention to detail.
- Ability to maintain cleanliness and orderliness of the work area.
Application Process
To apply, please submit:
- An expression of interest.
- Curriculum Vitae.
- A document addressing the selection criteria.
Please Note: Applications must be submitted online. Only fully completed applications will be shortlisted.
About the Cafe
Located at the beautiful Darwin Waterfront, this cafe offers a picturesque and charming environment, perfect for both locals and tourists. Join a dedicated team committed to providing exceptional service and creating memorable experiences for all patrons.
We look forward to receiving your application and potentially welcoming you to the team at the Darwin Waterfront cafe!
