What success looks like in this role:
High-Level Description:
Technical service delivery lead for Modern device management & Seamless collaboration. Hands on experience on software deployment & Patch rollout via systems Management tools like Config Mgr., Intune etc preferred. Act as a point of contact for Client delivery executives and stakeholders at the client side for Endpoint services.
Responsibilities and Accountabilities:
Candidate with 8 to 11 Yrs. Strong experience in Microsoft 365 stack on Intune, Endpoint manager, Office 365, Collaboration tools etc
Experience in managing a team of 20 or more members preferred
Set career path, training and engagement of people in their respective domains as well as cross functional
Resource hiring/alignment to projects
Accountable for achieving delivery goals (customer specific SLA as well as KPIs) in large and complex enterprise environments involving use of different tools and technologies
Drive Evergreen & release management process to keep the estate up
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