About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Group IT provides technology strategy, governance, delivery, and support for all of Toll. The team enables Toll with the right technology foundations and business systems to grow the business and support our customer needs. The Opportunity: We're hiring an experienced Commercial Business Analyst to join our team at Toll Group! This is a full time position based in our St Kilda office! The successful candidate will play a crucial role in leading improvement initiatives, from enhancing billing processes to boosting profitability, sustainability, and growth. With a keen eye for cost optimisation and a passion for continuous improvement, you'll ensure we exceed service expectations. In this exciting role, align operational tactics with our mission and strategy. Your expertise in contract and risk management, coupled with financial acumen, will navigate challenges and seize growth opportunities. This is a collaborative role where you will partner with stakeholders to implement innovative strategies for productivity, efficiency, and cost-effectiveness. A day in the life of a Business Analyst at Toll Group:
Lead and drive business improvement initiatives to meet or exceed objectives, KPIs, and SLAs, operationalising technical aspects and solutions.
Provide world-class customer experiences throughout the end-to-end lifecycle, adding value at all touchpoints and fostering a customer-centric culture.
Act as a change agent, driving and embedding change through change management and transformation programs.
Collaborate with internal and external stakeholders across projects, programs, and portfolios, offering innovative solutions.
Design, develop, test, and implement solutions to enhance efficiency, quality, and functionality, ensuring consistency across all initiatives.
Coach and mentor staff on financial principles, fostering a culture of learning and continuous improvement.
Analyse market trends, customer behavior, and competitive landscape to identify opportunities and risks, supporting forecasts, budgets, and reports for B.U performance monitoring.
What You'll Need to Succeed:
Similar experience in Commercial / Finance Business Analyst role.
Expertise in data analysis and interpretation to inform strategic decisions.
Proficient understanding of profit and loss and balance sheet principles.
Familiarity with Accounting Standards for accurate financial analysis.
Skill in recognizing and addressing operational inefficiencies and service issues.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com Please click here to apply.
Lead and drive business improvement initiatives to meet or exceed objectives, KPIs, and SLAs, operationalising technical aspects and solutions.
Provide world-class customer experiences throughout the end-to-end lifecycle, adding value at all touchpoints and fostering a customer-centric culture.
Act as a change agent, driving and embedding change through change management and transformation programs.
Collaborate with internal and external stakeholders across projects, programs, and portfolios, offering innovative solutions.
Design, develop, test, and implement solutions to enhance efficiency, quality, and functionality, ensuring consistency across all initiatives.
Coach and mentor staff on financial principles, fostering a culture of learning and continuous improvement.
Analyse market trends, customer behavior, and competitive landscape to identify opportunities and risks, supporting forecasts, budgets, and reports for B.U performance monitoring.
What You'll Need to Succeed:
Similar experience in Commercial / Finance Business Analyst role.
Expertise in data analysis and interpretation to inform strategic decisions.
Proficient understanding of profit and loss and balance sheet principles.
Familiarity with Accounting Standards for accurate financial analysis.
Skill in recognizing and addressing operational inefficiencies and service issues.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com Please click here to apply.
