Our client, a growing Warehouse and Distribution company, is seeking a Customer Service professional with 3PL and WMS experience based in Leppington.
You will be responsible for ensuring all customer needs are being met by understanding their requirements and facilitating them by arranging fulfilment by the appropriate Department. This is a Full Time, Permanent opportunity with onsite parking and a friendly, supportive culture. The hours are Monday to Friday 6:00am to 2:00pm.
Duties will involve but not be limited to:
Maintain close contact with every client in your portfolio and probe for any concerns and issues
Prepare and process inbound and outbound orders for your client portfolio as per company procedures
Ensure speedy answering of all incoming calls to the Customer Service Dept.
Be the initial contact point for your assigned customer portfolio
Ensure all client Key Performance Indicators (KPI's) & processes
... Click here to view more detail / apply for Customer Service Officer
You will be responsible for ensuring all customer needs are being met by understanding their requirements and facilitating them by arranging fulfilment by the appropriate Department. This is a Full Time, Permanent opportunity with onsite parking and a friendly, supportive culture. The hours are Monday to Friday 6:00am to 2:00pm.
Duties will involve but not be limited to:
Maintain close contact with every client in your portfolio and probe for any concerns and issues
Prepare and process inbound and outbound orders for your client portfolio as per company procedures
Ensure speedy answering of all incoming calls to the Customer Service Dept.
Be the initial contact point for your assigned customer portfolio
Ensure all client Key Performance Indicators (KPI's) & processes
... Click here to view more detail / apply for Customer Service Officer