About this role
???? Join Our Team as a Contact Centre Agent! ????
Are you ready to make a difference in patients' lives? Imagine being the friendly voice that guides anxious patients through scheduling their diagnostic imaging appointments. Picture yourself as the reassuring presence for referring healthcare professionals seeking timely results. At I-MED Radiology Network, our Contact Centre Agents play a vital role in ensuring that every interaction counts.
We are currently seeking a full time contact centre agent to rotate between our 4 ACT clinics, located in Woden, Deakin, Belconnen and Tuggeranong . 7.6 hour shifts would be scheduled Monday-Friday between 8:30am-5:30pm .
As a Contact Centre Agent, you won't just handle enquiries; you'll be the bridge between patients, referrers, and our clinical teams. Your empathy, problem-solving abilities, and tech-savviness will contribute to exceptional patient care. Join us in providing accurate and
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