Our Customer Service Consultants will work within flexible working arrangements. Full training and professional development opportunities.
We currently have 3 vacancies open and are looking for someone who can work afternoon shifts
As a key member of our growing team, you will be primarily responsible for:
Managing customer enquiries and requests
Accurate and detailed data entry into our Work Management System
Managing competing priorities to ensure KPI?s are achieved
Escalating any conflicts or difficult situations
Perform administrative tasks
ABOUT YOU
Customer Service or Call Centre Experience
Negotiation and problem-solving skills
Demonstrated experience in managing customer complaints/complex enquiries
Excellent verbal and written communication skills
Positive attitude
Proficiency in Microsoft Outlook, Excel and Word
Work afternoon shifts
ABOUT US
Our Downer Facilities & Asset Services business provides end-to-end facilities management and asset ... Click here to view more detail / apply for NCCC Customer Service Consultant
We currently have 3 vacancies open and are looking for someone who can work afternoon shifts
As a key member of our growing team, you will be primarily responsible for:
Managing customer enquiries and requests
Accurate and detailed data entry into our Work Management System
Managing competing priorities to ensure KPI?s are achieved
Escalating any conflicts or difficult situations
Perform administrative tasks
ABOUT YOU
Customer Service or Call Centre Experience
Negotiation and problem-solving skills
Demonstrated experience in managing customer complaints/complex enquiries
Excellent verbal and written communication skills
Positive attitude
Proficiency in Microsoft Outlook, Excel and Word
Work afternoon shifts
ABOUT US
Our Downer Facilities & Asset Services business provides end-to-end facilities management and asset ... Click here to view more detail / apply for NCCC Customer Service Consultant
